Motor claims
Police abstract, completed claim form, copy of logbook, driving licence and photos of the damage.
Claims
When You Need Us Most
A claim is the moment insurance proves its value. Ankaplace supports clients through the claims process and helps them understand the necessary steps and documentation.
The process
How a claim progresses
01
Notify Us Immediately
Call or message us as soon as the incident occurs. Early notification protects your position.
02
Gather Documentation
We tell you exactly which forms, reports and evidence the insurer will require.
03
Submission & Assessment
We lodge the claim and coordinate with assessors or investigators appointed.
04
Follow-Up & Settlement
We track progress with the insurer and explain the settlement offer before you accept.
Documentation
What you will typically need
Property claims
Incident report, photographs, purchase or repair invoices and, where relevant, a police report.
Medical claims
Treatment records, itemised invoices, receipts and the completed reimbursement form.
Liability claims
Details of the third party, correspondence received and any legal notices — unanswered.
Requirements vary by insurer and policy. Contact us before submitting anything and we will confirm the exact list for your claim.
FAQ
Claims questions
Report a claim
Reach us directly and an advisor will begin the process with you. Contact details below are placeholders and can be replaced with the agency's live details.
Need help with a claim right now?
Speak with an Ankaplace advisor and we will guide you through the next steps.